Nectar has been recertified in compliance with ISO 9001:2015 by the Malta Competition and Consumer Affairs Authority (MCCAA), showcasing a 15 year long commitment to its customers and the quality of the services it provides.
The International Organisation for Standardisation in Geneva, Switzerland, develops market-relevant standards to solve problems on a global scale, supporting innovation among companies. ISO 9001:2015 is a quality management certification based on seven core principles. Namely customer focus, leadership, engagement of people, process approach, sustained improvement, evidence-based decision making, and relationship management.
“It is no easy feat to achieve these credentials. For a company to be certified it must understand the benefits of working with the global business community. A thorough quality management system is required, enabling a customer-focused approach and ensuring sound business processes through corrective and preventative measures” said Mark Bugeja, Head of HR at Nectar Limited.
Roderick Abela, Nectar’s CEO said “This is an important accolade for Nectar. It’s a vital part of our image, demonstrating that we are resolved to meet consensus-based international standards which are often necessary for customers and suppliers who do business with us. It offers our stakeholders reassurance that we remain focused on their needs”.